Privacy — Contour

This privacy page is an implementation draft for launch readiness. Review with legal counsel before public paid launch.

1. Data We Process

Contour may process account identity, email addresses, workspace metadata, engineering records, uploaded files, audit logs, support notes, billing references, and operational logs.

2. Purpose

Data is processed to provide the PLM service, authenticate users, enforce tenant isolation and plan limits, deliver notifications, support customers, maintain backups, and investigate security or reliability issues.

3. Payment Data

Payment details are handled by the configured payment provider. Contour stores subscription identifiers, billing state, plan information, and webhook records needed to operate subscriptions.

4. Retention and Export

Customers can export engineering data using the product export tools. Backup, audit, legal-hold, and support retention periods may vary by deployment and customer agreement.

5. Security

Contour uses tenant-scoped storage paths, authenticated access, role permissions, CSRF protection, security headers, structured health checks, and backup verification features to protect workspaces.

6. Contact